New concessions strategy to be implemented at Nashville International Airport

The Metropolitan Nashville Airport Authority (MNAA) board of commissioners has awarded a 10-year concessions contract to Fraport USA to improve the concessions experience via a new business model, which allows Nashville restaurateurs and retailers to independently operate and fully control their restaurants and shops at Nashville International Airport (BNA).

MNAA’s previous concessions model generally did not allow for independent, local ownership of the concessions and retail shops at BNA. The new model will feature ‘street pricing,’ meaning airport concessions will be priced at a level equivalent to what a passenger would find for the item at a similar location outside the airport.

The concession contract includes the design, construction, lease and management of approximately 69,000ft² (6,400m²) of concessions space throughout BNA. Fraport will lease space to local business owners who will independently manage their restaurants and shops.

A Dexter Samuels, chair of the MNAA board of commissioners, said, “From listening to our passengers and the community at large, it became clear that the time had come to reimagine BNA’s concessions program.

“After a careful and comprehensive planning, research and competitive bid process, Fraport was awarded the concessions contract and will implement a program that brings local restaurant owners and retailers to the airport that will truly transform our passengers’ experience.

“BNA will soon be home to some of the well-known names that put Nashville’s culinary scene on the map, as well as smaller, more diverse restaurants and shops that make Nashville distinctive.”

The new program is also designed to increase opportunities for disadvantaged businesses. MNAA has set a goal for 22.6% involvement of Airport Concessions Disadvantaged Business Enterprises (ACDBE), but the new concessions agreement will ultimately produce ACDBE participation of 40% over the life of the contract.

Doug Kreulen, president and CEO for MNAA, commented, “We want BNA to reflect our great city in every way possible, and we’re proud to say that this new concessions agreement will serve to create a more authentic Nashville experience at the airport.

“The moment you arrive at BNA, we want it clear that this is Music City, with the sights, sounds and tastes the Nashville brand implies. This new model will amplify the experience for travelers, while also providing new opportunities for chefs, restaurateurs and entrepreneurs of all kinds.”

Leasing and construction will begin February 1, 2019, with an anticipation of new restaurants and retail shops opening later the same year.

Source: Passenger Terminal Today

Nashville Airport: Airport Authority Breaks Ground on New Concourse D

The 115,000-square-foot Concourse D will feature six domestic aircraft gates and a variety of new dining and retail options. In addition to the new concourse, the project entails expanding the airport’s Ticketing Lobby and Baggage Claim by adding 200,000 square feet of space to the north and south ends of the terminal. Other components of the project include remodeling 136,000 square feet of existing terminal space and building an 11,000-square-foot central utility plant.

The Concourse D project is set for completion in summer 2020.

Nashville International Airport is one the fastest growing airports in North America. In 2017, 14.1 million passengers traveled into and out of BNA, an increase of more than 1.1 million passengers, representing an 8.9 percent increase over the previous year, and setting a new all-time passenger record for the fifth consecutive calendar year. Projections indicate passenger traffic at BNA will surpass 23 million by 2037.

See: First detailed look at the final plans for the renovation of the terminal and new plaza at Nashville International Airport (BNA), including a hotel and transit station to accommodate plans for future light rail.

Source: The Metropolitan Nashville Airport Authority (MNAA)